Privacy Policy
Spindle & Stone ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make use of our online platform and legal services. We adhere to applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and Canadian privacy legislation.
Information We Collect
We collect various types of information in connection with the services we provide, which include contract drafting and negotiation, intellectual property protection, business formation, dispute resolution, employment law, and import/export regulations for the weaving and textiles industry.
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Personal Information You Provide:
This includes information you provide directly to us when engaging our services, contacting us, or using our online platform. This may include your name, contact details (such as address, phone number, email address), professional affiliation, business details (e.g., company name, registration details for textile businesses or cooperatives), financial information relevant to services rendered, and any other information you provide relating to your legal matter within the textile industry.
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Information Collected Automatically:
When you visit our online platform, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our platform, we collect information about the individual web pages or services that you view, what websites or search terms referred you to our platform, and information about how you interact with our platform. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
- "Log files" track actions occurring on our online platform, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
How We Use Your Information
We use the information we collect for various purposes related to providing our legal services and operating our online platform:
- To provide, operate, and maintain our legal services, tailored to the specific needs of the weaving and textile industry.
- To communicate with you, including to respond to your inquiries, provide legal advice, and send legal documents and updates.
- To process transactions and manage your account for services such as contract drafting or intellectual property filings.
- To improve and optimize our online platform and services (for example, by generating analytics about how our clients browse and interact with our platform, and to assess the success of our marketing and services campaigns).
- To comply with legal obligations, enforce our terms of service, and protect our rights or the rights of others.
- For internal record keeping and administrative purposes.
Sharing Your Personal Information
We may share your personal information with third parties only in limited circumstances:
- With service providers who assist us in operating our online platform, conducting our business, or serving our clients (e.g., IT support, payment processors, legal research tools). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Where required by law or legal process, such as in response to a subpoena or court order. This may include sharing information with courts, tribunals, regulatory bodies, or law enforcement agencies relevant to textile-related legal matters.
- To protect the rights, property, or safety of Spindle & Stone, our clients, or others.
- With your explicit consent, for any other purpose not outlined herein.
We do not sell or rent your personal information to third parties.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it:
- The processing is necessary for the performance of a contract with you (e.g., providing legal services for the textile industry).
- You have given us explicit consent to do so.
- The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
- To comply with a legal obligation.
Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
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Right of Access:
You have the right to request access to the personal information we hold about you.
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Right to Rectification:
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
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Right to Erasure ( "Right to be Forgotten"):
In certain circumstances, you have the right to request the deletion of your personal information.
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Right to Restriction of Processing:
You have the right to request that we restrict the processing of your personal information in certain situations.
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Right to Data Portability:
You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.
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Right to Object:
You have the right to object to our processing of your personal information in certain circumstances.
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Right to Withdraw Consent:
If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. This is particularly relevant given the nature of legal services provided to the textile industry, which often require long-term record keeping for compliance and client reference.
Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, accidental loss, destruction, or damage. We regularly review our security practices to ensure the ongoing integrity of your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail at the address below:
Spindle & Stone
147 Front Street East, Suite 300
Toronto, ON, M5A 1E3
Canada